protecting your passwords

At the Kutxabank we are equipped with the systems necessary to protect your passwords:

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data input by means of a numeric virtual keyboard: This virtual keyboard appears onscreen when logging on and when keying in your ppc coordinates. Using this system, we can avoid the risk of data being gathered through spy programs which record all data keyed in on the computer's standard keyboard.

.	blocked access. After three failed attempts to input the password.

Furthermore, it is important to consider a series of rules when creating and storing passwords:

.	do not use passwords that are easy to guess, such as your date of birth, car registration, ID number, etc. Use random passwords and change them regularly.

.	store your passwords in a safe place, do not write them in places that are accessible to third parties or store them in a file on your computer.

.	never reveal your passwords over the phone or by e-mail, even if the caller claims that it is for safety reasons, system validation, etc. Only use your passwords to connect to Online Banking and Kutxabank by phone - 901 33 55 66.