phising or e-mail fraud

The clients of certain financial entities have been receiving e-mails simulating communications sent by the entities themselves but which are in reality aimed at defrauding the recipients.

Normally, these e-mails simulate security alerts or gifts and request the recipient's passwords.

The most common form of fraud involves convincing the message recipient to access the identification page of their bank or savings entity by clicking on the link included in the message. This link takes the recipient to a page set up by the fraudster which is designed as a copy of the forged entity's website so that the defrauded party fills in his/her access data. Hence, the impostor captures the data and can subsequently use it to supplant the client and grain access to his/her accounts.

In the event that you have any doubt regarding an e-mail received with these characteristics or if you have provided any ID data, contact Kutxabank by phone immediately on 901 33 55 66 in order to block access to your contracts by any distance banking channel.